Sandra S.
Member since 2020
1 review written
Sandra S. Reviews

XYZ Storage Scarborough
Scarborough, ON
Jul 10, 2018
The units are clean but the administration policies are DIRTY.Instead of calling to tell me my unit payment was overdue I got a voice message gleefully informing me that my unit was now "double locked".Why couldn't I have had a call or invoice prior as I was confused with the dates.When I went in to pay I was told 3 different prices to settle the bill which kept increasing.I promptly vacated the unit after (even though I was going to get a bigger unit). Your website states"The owners' goal is to provide users with the best self storage services possible and always offer honest, intelligent, experienced advice"--THIS WAS NOT MY EXPERIENCE
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