Regarding 'canadianuser, April 16 2016, we have the same problem with our deck that was installed last summer (2018), but we have a membrane under the decking. We have leaking down all four inside walls of our garage that previously had been dry for the age of our house - 68 years. We are disappointed and hope that the defect(s) will be resolved.
Hello Ms HillWe can not find an order with your name on it, did you purchase through a contractor? If so which one? If not please provide your order details. Please call us directly at (800) 668-6430 ext 28 and we will do our best to assist you.Rob, CS Manager