Ed L.
Member since 2019
1 review written
Ed L. Reviews

Craft Bilt Materials Ltd - Railings
Ajax, ON
Apr 18, 2019
Recently had an issue with my self installed railing going off plumb. After investigating, cause was deck related not Craftbilt issue. When I contacted Craftbilt about getting to a screw that had disengaged, they were pleasantly helpful and provided sound advice about replumbing my railing. Additionally, to get to the screw I had to damage the snap cap which they replaced free of charge. All in all, outstanding Canadian product and service.
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Hi Ed,We are glad that we provided all the necessary help for you with the DIY aluminum deck railing installation. As you are mentioned that we are a Canadian Aluminum/Glass Railing manufacturer and located in Ajax, ON.Thanks again.