I have been taking my dog here for 12.5 years, they have all been so fabulous with him, and they even know him by his 1st name which he loves. They have always been very friendly and have called to follow up after a visit. My dog now has a heart murmur and requires lots of dental work which at this point can be a risk. Dr. Broughton spent an hour talking me through the process, the risks, and the costs but didn't charge me for a full hour visit. She was very empathetic and reassuring. This clinic has never pushed anything on me, they provide the information, it's up to me to decide what's best for my dog. I recommend this clinic.