We had a red wine accident on our beige carpet. Guests were coming in the evening.Jiri gave me instructions over the phone on how to treat the mess and he came later in the afternoon to thoroughly clean it. He did an amazing job. The carpet dried and looked great I was so impressed with his courteous mannerism and fantastic cleaning job on the carpet. Family relatives asked if we replaced our carpet for the holidays. Highly recommend Jiri from Rotostatic..