Seneca recently did a major repair of my wife's car after she was broad sided by a car that ran a red light. (Thankfully she was unhurt) The work was excellent and Robert made sure he got the insurance company's okay to use only new Lexus parts in the process.Several weeks after we got the car back I noticed a small unrelated piece of trim missing from the car. I took a photo of it, e-mailed it to Robert, and asked him to order it for me. When I went in to have it installed they did it right away and Robert refused payment.Good shop. Even better owner.