The front fender on my wife's car got hooked on a low wall and was wrenched up and partly detached. I was referred to Robert at Seneca. He looked at it and said he would have it done while I waited, and offered me a coffee. While I sat in the waiting room, several other staff members passed through - all of them being friendly and offering me coffee. When the job was done, Robert said there was no charge - he was glad to be able to keep my wife happy (which indeed she was). It just doesn't get any better than this. Thank you again, Robert.John Dorrell.