SO U KNOW TO WRITE THIS REVIEW I HAD TO MARK THE STAR TO CONTINUE, THEY DONT EVEN DESERVE 1/2 A STAR!!!! I WENT THERE AND PURCHASED A PORTABLE GARAGE. I GOT FOR A GREAT PRICE!!! I COULDNT FIND IT SO I ASKED FOR HELP, AND GOT NOWHERE. THE STAFF HAD NO IDEA WHERE TO SEND ME, I ASKED 3 EMPLOYEES THEN HAD TO FIND IT MYSELF. WITHIN A MONTH OF OWNING THIS PRODUCT THE WINDOW IN THE GARAGE RIPPED, SO I WENT BACK RIGHT AWAY AND WAS TOLD THEY WOULD REPLACE IT. FANTASTIC, BUT THERES A PROBLEM, ITS MID-WINTER AND I CANNOT TAKE IT DOWN. ONCE THE SNOW STOPPED, I CALLED CANADIAN TIRE AND WAS TOLD TO COME IN AND TALK TO A SUPERVISOR/MANAGER. SO I RETURNRD OVER A MONTH AGO AND WHEN I GOT THE THE SERVICE DESK A WOMAN ASKED IF NEEDED HELP AND I SAID TO HER WHAT I WAS TOLD TO SAY WHICH WAS "I NEED TO SPEAK TO A MANAGER" WELL HER REPONSE WAS SHE ROLLED HER EYES, TURNED AROUND AND GOT ON THE PHONE. SO I WAITED, N WAITED.....THEN ANOTHER CUSTOMER SERIVE REP ASKED ME IF I NEEDED HELP AND I SAID "WELL YA I GUESS, THAT WOMAN WAS ON THE PHONE TO GET ME A MANAGER AND WHEN SHE GOT OFF THE PHONE SHE IGNORED ME!" SO FINALLY A MANGER CAME, LOOKED AT MY RECIEPT AND BASICLLY TOLD ME THATS NOT HOW THE RECIPTS ARE PRINTED HERE. "OMFG ARE U SERIOUS" THE THE 2ND WOMAN WHO HELPED ME PRINTED A RECIEPT TO SHOW HIM THAT INFACT HE WAS WRONG, THATS A REAL CANADIAN TIRE RECIEPT. I HAVE A 3 YR OLD SON WHO WAS WITH ME AND NOW GETTING RESTLESS, SEEING HOW WE WERE STANDING THERE MAYBE 20-25 MINS ALREADY. THE MANAGER MADE A FEW CALLS AND SAID THAT THE GARAGE TOP WILL BE REPLACED AND HE'LL CALL ME IN A FEW DAYS TO COME EXCHANGE MY PRODUCT. WELL GUESS WHAT? ITS NOW BEEN ALMOST A MONTH AND A HALF AND I STILL HAVEN'T GOTTEN ANY PHONE CALL. I WILL NOT BE RETURNING TO THE CANADIAN TIRE ON UPPER JAMES AGAIN. NOTHING BUT UN-KNOWLEDGABLE, IGNORANT STAFF