Good on you! Was by today and brought my stained sisal rug. I spoke to a lovely woman and after her great advice, decided to turf the rug rather than incur the expense of cleaning it. She was very honest, very helpful and gave good advice on my next purchase. In this day and age when so much out there is poor quality, it is comforting to know there is still a company out there with integrity, pride in their service/product and willing to advise a customer rather than just chase a dollar. Though I did not use your services today, I will extol the virtues of your company to others and will surely recommend you. Thanks