I'd just like to say thanks to the entire Love Your Rug team for doing such a fantastic job. Our wool/silk blend rug had several pet stains on it, and the fact that the rug is a very light silver color made the stains really noticeable. Nothing we tried at home was able to remove the stains. My wife and I both thought that our rug was permanently ruined, and were resigned to buying a new rug. The Love Your Rug team worked their magic on it, and we're absolutely thrilled with the results. It's just like new! Not only are we loving our rug again, but we also are completely impressed with the quality of your company's service. I had thought that our rug was pure silk, but your team identified it as a wool/silk blend - and surprised me by reducing the cleaning price. That type of integrity wins my loyalty forever!The deep-set stains meant that you needed to work longer on our rug, But your technician was able to get the rug looking like new. We are so thankful to your entire team.