My water heater stopped working few days ago. I placed a request for reliable water heater installers through internet and received 4 replies ...one of which was from plumbera they could get someone at my home by 9 in the morning, Ryan came out first thing this morning. The promptness of service response and my perception of his honesty, along with positive ratings, led me to make the deal. Although they were not the least expensive, the full warranty for parts and labor was a plus. I had replaced the burner twice in the past 2 years on the bad heater that was 7 years old. The company was swamped on calls but they delivered the unit and Ryan installed the new water heater and got everything up to code.