I just had a retractable awning installed on my 3rd-floor deck. It was a hard installation due to the height and the configuration of the existing deck walls. I was leaving the country in a few days so it was imperative the installation was completed on that day. It was much harder than expected to get it hoisted and once up some of the existing deck boards had to be cut to fit which they did for me. Bart and his exceptional team worked until 9:30 PM even after it was dark to complete the job. I cannot express the hard work and exceptional customer service I received. Other businesses should take note.