My partner, friend and I moved from Thunder Bay to Toronto and we arrived a little later than expected to the storage place. Candace was very accommodating even though we were late in getting out of the storage space. She went out of her way to provide us with extra time in order to finish moving our last couple items into our unit. She was very helpful throughout the entire process. I'm happy we chose XYZ Storage in Etobicoke for our storage needs!