Just had the nicest experience. I took my almost new Birkenstock sandals to Love Your Shoes because I had dropped oil on them and then had made them worse trying to clean them. I was prepared to dye them a darker blue but when the woman went to check if that were possible, she returned with the stain removed! And they charged me NOTHING! From the moment I walked in, I was treated in a friendly but very professional way. Made my day. Thank you!