I have just started going at this dental office. The service was great, starting from the very nice receptionists, the hygienists and the two dentists who took care of me (Dr. Shin and Dr. Grewal, I believe). What I didn't like was that I was charged on two of the three appointments I had much more than expected. On the second appointment, I told them to let me know how much would be the charge. I can understand that there may be some unexpected charges, but it's not fair having to pay for something that I didn't know beforehand, even if I used my benefits. I have to keep track of what I'm being charged, to make sure I can afford it. They should have this as a common practice (telling the patients before the treatment is done or letting them know if there are unexpected additional charges), instead of patients having to ask for this. Other than that, it was a great service.