Elizabeth G.
Member since 2023
1 review written
Elizabeth G. Reviews

Rug Cleaning Toronto
Toronto, ON
Mar 07, 2023
Choose another service provider. My rug was returned to me more soiled than when I sent it with permanant stains over the entire rug. Love My Rug offered to clean it again and fix this mistake but were unsuccessful. It was also delivered to me wet.While their customer response is immediate, they did not refund my service payment and refuse to take further responsibility. I never write reviews and rely on other’s reviews and appreciate them when choosing services like this. I felt obligated to warn others of my experience.
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By Jim St. Pierre on Mar 9, 2023
love your rug provides a full wash service which we provided twice for your rug, the second wash was a complimentary pick up, wash and delivery.when you wash an item, it will not come out more soiled or have more stains on it. washing doesn't add stains to any textile. our company has been servicing the greater Toronto are for over a hundred years. our longevity, positive review and repeat clientele is a reflection of the type of company that we are and the services that we provide.