I went to Love Your Purse becuase there was a nasty spill on a purse strap made by Fendi. A friend recommended this place to me but I had very little hope as Fendi stated they were not able to offer cleaning services… Fendi.com customer service also suggested that I purchase another strap to replace it ????. This was really disappointing … so needless to say I was not happy… When I first walked into Love Your Purse I had some hope. It looked like the “real deal” I felt even better when the owner himself came to look at the strap. He asked for my permission to try a few things to salvage the strap. Mind you this strap stunk like food, the material color was altered, the direction of the fibers were off etc. He did not give me false hope but he did seem eager to fix it. He came out and explained to me what he did and I could not believe it. The smell was gone, and he was able to restore it! I don’t know how he did it but I was so speechless. He was such a kind person … and did not even charge me an arm and a leg for the fix. In fact I really believe that he was just happy to be able to restore something that bad! He also saw how upset I was about this whole ordeal and he felt like he just wanted to make it right for me… (not that he had to – but becuase he knew if anyone could do this – he could) I love finding these hidden gems in the city. This is somewhere I will definitely send any of my designer pieces to. I have true comfort in knowing that I can actually walk into a place like this and have my purses, coats, scarves etc looked after properly. Hands down this is 5 ⭐️