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EXCELLENT SERVICE

By:MarilynA

When I got this month's Water bill I realized there was a leak somewhere in the house. I called on Thursday afternoon because I thought the source was the shut off knob next to the Water Meter. Faucet Fix arranged for someone to come out just before noon on Friday. My "diagnosis" was incorrect but Mark quickly found the real problem - the toilet in the basement. Within an hour of his arrival he removed the defective unit and installed a brand new one without leaving a speck of dust or a drop of water in either the downstairs bathroom or anywhere else on his way in or out of the house. I am impressed at how courteous and efficient Mark is.

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TWO OCCASIONS

By:Ian Hammond

I have needed the services of Faucet Fix twice this year to repair and subsequently replace a toilet. The servicemen have both been very personable and competent. On both occasions, they arrived on time as promised and did the required work successfully. The owner had earlier dealt with a concern I had to my satisfaction. (Ottawa customer)

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VERY GOOD WORK - GREAT WORKERS

Arrived on time. Very straight forward with what need to be done replacing both outdoor faucets. Replaced both shutoff valves with modern easier to handle pieces. Also, replaced the utility sink faucet while here even though they weren't here originally to replace it. Highly recommended for any of your faucet needs.

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A JOB DONE RIGHT

We had excellent service from FaucetFix when we called have our kitchen faucet repaired. Braeden was punctual, polite, knowledgeable and able to quickly diagnose the problem (turns out the faucet was broken and irreparable). Braeden was able to show me some alternative models he had brought with him and provided a quote to either install one of these or to install a faucet I would by on my own.
We also asked for a repair of a leak in our en-suite bathroom faucet which was quickly diagnosed. A new faucet was installed properly and quickly; the p-trap was also removed and cleared in no time (and at no charge).
We also asked that he have a look at our powder room faucet which was becoming difficult to turn on. The powder room faucet was a more difficult problem which required a return visit . This second visit was easy to arrange, and at my time and convenience.
Braeden and a colleague arrived right on time for this second visit and quickly installed a new kitchen faucet (which I had decided to buy on my own), at a reasonable a pre-determined price.
While the powder room faucet proved not to be repairable, Braeden and his colleague spent a significant amount of time searching for a solution (they did not bill me for this time).
All-in-all, great service at a good price.

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GOOD WORK, NICE GUYS

Had a plumber and his apprentice (Braeden) fix a leaking faucet in my shower. Tried to fix it myself several times but had to call in help. They were very efficient, explained the work and the price was reasonable. They were kinda funny too. In any event, happy to recommend.

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EXCELLENT

We were having issues with our kitchen faucet. The service person who came looked at our plumbing and suggested we replace the faucet. We were able to make an appointment for the next day. Both days he arrived at the scheduled time, was very efficient, professional and very pleasant. He took the time to answer my questions. Never leaving me feeling I was wasting his time.

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PLUMBING ISSUE

By:Betty-Anne McDonald

We used your business for the first time.... March 30, 2016. The young man who came to the door, Kirk, was pleasant, knowledgeable and efficient. He located the leak problem we had quickly, repaired it and installed a new sink and faucet for us in our laundryroom. We will recommend your business and Kirk if ever we hear of someone in the need of plumbing services.

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Faucet Fix 9.8 out of 10 based on 7 user reviews.