JD Swallow Heating and Cooling Contractors Reviews

2759 Fenton Rd.Unit 14
OttawaON
5.0 73 Reviews
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HIGHLY RECOMMEND JD SWALLOW

By:Colleen

We just had a new furnace/AC installed today. Our house is 18 years old and had the original furnace/AC. We are selling our house so we needed a good deal and fast service. JD Swallow delivered on both accounts. Plus they will register the new home owners on the warranty. We would highly recommend JD Swallow for your heating and cooling needs.

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GREAT SERVICE

By:Liz

One of the coldest nights of the year, I got home at 10 pm to a cold house and a dead furnace. My call was answered right away with a follow-up shortly after. By 1 am, a tech arrived, was super helpful and efficient, and had everything running again well before 2. He clearly explained what he had found, what to expect, and what I needed to do to follow up if I had any more problems. Another example of terrific service from JS Swallow. First time I have used their emergency service and they really impressed.

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DEALING WITH JD SWALLOW

Great company from leader Steve Quinn to installers and service technicians (just received my fourth furnace from JD Swallow at different properties), to their customer service team. I have shopped and compared and always come back to JD Swallow

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EXCELLENT SERVICE!!!

By:Doug & Diane Larock

As new customers of JDS as of December 6, 2018, we appreciated the excellent work done by Robert & Donald during the installation of our new furnace, hot water heater & Hepa air cleaner. We were impressed by the fact they placed floor protection mats first before they even started their work. We observed that they both take pride in their work and were very professional. Robert & Donald also were meticulous cleaning up the basement when they were finished. Robert also explained to us how the furnace/Hepa air cleaner works & what filters to purchase....we found this very helpful.

We also found the office staff to be very helpful and informative to all our questions.

We are extremely satisfied with JDS and Robert & Donald's excellent service. We wouldn't hesitate recommending JDS to our friends & neighbours. Thank you Robert & Donald.

Doug & Diane Larock

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GREAT CUSTOMER SERVICE

By:Sayli Perez

Thanks to Phil the technician who help us yesterday to keep our house warm! was our first experience with this company and it was amazing, quick response and perfect job.

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MARAVILLOSO

By:José & Sayli

I have read the reviews and I confirm All Truth . JDS you guys are amazing. I Called to schedule a repair and within their time they manage to be at my place on TIME. Very Nice and efficient Costumers Service. You won another client and more Cause As I was recomended by one of your satisfied Costumer, I will Recommend You to All my Friend and Family . Gracias Phil and Team JD Swallow. ¡¡¡Muchas Gracias!!!!

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EXCELLENT CUSTOMER SERVICE AND SUPPORT

By:AmberN

This is honestly one of the best companies we've ever dealt with. We have been with JD Swallow for over 6 years from our new furnace purchase through annual maintenance to service calls - all have been outstanding! Phil is professional, courteous, kind, and knowledgeable when doing our maintenance and repairs. When we call the company, a friendly member of staff answers right away, which we love! No automated machine or menu! We highly recommend JD Swallow.

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SWALLOW'S IS NUMBER 1!!!

By:Al Uhryniw

This is the third time I have had J.D. Swallow install a furnace/air conditioning unit. No surprises. From the time Jean visited me for an estimate, to the final inspection, everything went well.

The installers were on time, efficient and left no mess.

Thanks JD Swallow for watching over our 'nest.'

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GREAT SERVICE

By:Hank

J D Swallow technician Steve was here this AM and did annual service of our 17-year-old gas furnace. He’s an excellent rep for your company and a real pleasure to deal with and talk to. He also had numerous useful tips on furnace and air conditioner maintenance and advice on when to consider replacing a furnace. Great guy!

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EXCELLENT SERVICE!

By:sandybeach1000

I have had both my furnace and air conditioner serviced and am very pleased with the excellent service received. Thank you JD Swallow!

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TO THE RESCUE AGAIN.

By:Edgington

I know we’re Seniors but.... Our A/C stopped working today on one of Ottawa’s many hot & humid days this Summer. Called JD Swallows in a panic as the house temperature was rising and things we’re getting very uncomfortable to say the least. Within less than an hour Steve from JDS was in our house & fixed the problem immediately. Would you believe our wall-mounted Thermostat only needed a fresh set of double AA batteries!! The A/C came on and all is well with the world again. No financial or stupidity charges were laid so we’re free to rest in comfort hopefully for the rest of this Summer. Thanks again to all the fine people at JDS.
Barry Edgington.

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GREAT SERVICE

Hello,


My AC broke in a heat wave in July during the long weekend. The customer service is the best I have ever experienced, from the first contact calling in until the work was done. Due to the cancellation, the company was able to install a new AC the day after they provided me with a portable AC unit.
The service technicians were right on time, courteous, and efficient. They answered all questions professionally. The work was performed as promised, and I it was billed exactly as quoted. I really appreciate how smoothly this process went; the company went above and beyond.

Maria

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WEEKEND AC REPAIR

By:Pix

Called on a SUNDAY morning to have a broken AC unit diagnosed and repaired. During a heat wave and having pets (including a senior dog), prompt repair would be welcome. I contacted JD Swallow and from initial contact to diagnosis and repair it was no more than 2 hours. Thank you Patrick for a very professional visit. Price was great as well. I would highly recommend JD Swallow in future!

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EXCELLENT SERVICE

By:Liz

I have always received terrific service from J.D. Swallow. I have been using the company for four years, and all of the staff I have spoken with over that time have been knowledgeable, efficient and friendly. They are dependable for yearly reminders and on-time visits, and proactive when they see a potential problem. I'd highly recommend them to any homeowner.

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AIR CONDITIONING INSTALL

By:Jack Mathys

J. D. Swallow Heating Contractors were very professional from the first call to the office to Jean the Project Manager and to the Technicians Fern & Donald. They were all very helpful and answered all my questions. They were on time and on budget. Great job by all.

Thank You
Jack Mathys

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ANNUAL SERVICE CALL

By:davejevans

We had the annual servicing done today on the furnace, AC and HVR systems. Phil showed up on time and performed a thorough and highly professional service. We are completely satisfied with JD Swallow service and highly recommend them.

Judy and Dave Evans

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EXCELLENT SERVICE

By:Ian McCreath

I engaged JD Swallow to refurbish my older furnace installation and install a new air conditioner. The service was excellent from end to end. While I could easily have been persuaded to install a new furnace as well as A/C, the agent examined my older furnace and informed me that he saw little economic benefit in replacing my older Hight eff. furnace, which could be economically maintained and operated for some years to come. The technicians installed the A/C quickly and cleanly with minimal disruption. The new A/C operates well.

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GREAT SERVICE AND STAFF

By:scottfaris1369

JD Swallow has been our third home heating maintenance company we have dealt with. The earlier 2 came ill-equipped and didn't give off a professional feeling. I'm uncertain how long we have been using JD Swallow and I assume about 15 years. They have never let us down. They do our furnace, A/C, and hot water heater. Thank you, keep up the great work.

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ABOVE AND BEYOND !

By:Shar

I recently called JD Swallow for a furnace maintenance, first one since getting an install a few years back by another company. The technician did a full inspection and noticed many things not done properly by previous company. He advised me along the way and made the minor fixes needed to get my furnace to a better working condition without tons of extra fees. I am very glad I called them and will be calling soon for my fireplace !

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A+++ SERVICE

By:acsooley

It was a late cold night and JD Swallow was there within 30 minuets to diagnose the issues with my furnace. He was able to get it going for the night temporally and provided heaters just in case. The next morning they called and provide me a quote for the parts and installation. Again after I gave the OK they were at my door and had it fully repaired and running to top quality within an hour. Top Quality Service from a Top Quality Company. I would fully recommend.

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ICE STORM APRIL '18 DIDN'T STOP THE EXCELLENT SERVICE

By:M. Strukelj

Unfortunately for the JD Swallow team, my appointment for a water heater replacement happened to fall on the latest and worst day of the ice storm. This did not stop the team from showing up early. During the install, we lost power in the area for 3+ hours but again, this didn't stop them from continuing the work. The only thing they could not finish was the final check to ensure everything functioned as needed. They returned later the same day and completed the final inspection.
I have used JD Swallow in the past for furnace and fireplace maintenance and would not hesitate in recommending them. They provide 5+ star service and everyone from reception on down to the technicians are professional and a pleasure to deal with. I wish more companies had the same philosophy and work ethic as this company.
I will continue to use them in the future and recommend them to family and friends.

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GOOD FRIDAY

A huge thanks to Phil for his assistance with my furnace on Good Friday. He was professional and efficient.

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JD Swallow Heating and Cooling Contractors 10 out of 10 based on 73 user reviews.

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