5.0 36 Reviews
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EXCELLENT SERVICE

Abacus Self Storage staff is extremely friendly. Facility is nice and clean. Staff is very professional. Recommend to everyone looking for nice storage place to rent.

By:ezzi97

GREAT SERVICE AND SUPPORT

I wanted to thank Jane for her help and support when I rented a space. She made my first storage rental experience stressless and she took the time to explain what I was responsible for (renting etiquette, how to operate the elevator, etc.) and how to best coexist with the other renters. The location is excellent and was only 15 minutes from 401-404 which very convenient for me. All in all a very pleasant experience.

By:Susan

HIGHLY RECOMMENDED

Thank you Jane and Leesa for your excellent customer service that you provided me this past year. Your storage facility is very clean, secure and your hours for accessing my storage unit is fantastic. I felt at peace, knowing my personal belongings were stored in the right place. A friend recommended your facility to me prior to being your customer and now it is my turn to highly recommend Abacus to other people. Thank you so much for the best self storage experience. From: Storage Unit - upstairs A13

By:Storage A13

THE BEST, BY FAR!!!!!

Having rented lockers at various storage facilities in Toronto over the past 12 years, my last year & a half at Abacus, has by far, been the best experience I've had. From the warm & friendly staff, to the cleanliness of the facility, to the staff's eagerness & willingness to accommodate & help the tenants whenever they can, I wouldn't hesitate for a moment, to recommend this facility to anyone & everyone I know who's looking for storage. It's convenient & safe, secure & reasonably-priced, and I have no intentions of moving from this facility any time soon!!

By:DAE-EAA

ABACUS SELF STORAGE

Clean and bright corridors. Convenient access. Friendly service and flexible conditions. Overall a pleasant experience.
Valentine

By:Valentine

BEST DEAL IN SELF STORAGE RICHMOND HILL

I presently have unit C5 at the Abacus 25 Colston Crt., Richmond Hill Self Storage facility. From the very first visit I was impressed by the friendly and helpful service of the office staff. A tour of the facility and my potential unit also amazed me. The whole building is immaculately painted, clean and refuse free. Everything was pristine. The lighting is good and the temperature controlled. The rates are very reasonable. The particular unit I have is very easy to access and trolley carts are available if needed. The entry gate works well and excellent security is provided. For me the location is ideal, just 5 minutes by car. Each time I came to the office was an enjoyable experience as the staff are lovely to deal with. All in all I consider Abacus Self Storage to be the perfect solution to my storage needs. Thank you so much.

By:marilynpetric

WONDERFUL FACILITY AND GREAT CUSTOMER SERVICE

It was a pleasant experience to come upon this facility. As a mother who was in a panic state of where to put her son's belongs after four years of schooling and living in a student apartment residence, and it was not to be at the house. So it was wonderful to come upon Abacus self storage. I was met with very pleasant and knowledgable staff who understood my needs. Customer service was truly excellent.
The facility is clean, bright and accessible. The choices of sizes outlined were very helpful and it made my decision making process uncomplicated. Pricing was reasonable, and the facility design allowed me to consider what options in size and location would best address my needs.
I would highly recommend this facility, and its efficient staff.






By:Watt

EXCELLENT SERVICE

Our family received excellent customer service today. The service rep was very professional, prompt and respectable. The facility was clean. I would recommend this business to friends and family
Chrystal A8

By:Giyanna

AMAZING SERVICE AND FRIENDLY STAFF

I moved in on June 24th 2015. They were painting using an eco friendly paint to keep things fresh and clean. Unfortunately the part they were painting was where I was supposed to move in, so with some quick thinking they were able to find me an even better unit ( thank goodness because they were full and I was paying movers)
They are friendly, well organized, and competitive. I would recommend Abacus!

By:MelS

FRIENDLY & PROFESSIONAL SERVICE

Both Karen & Holly whom i dealt with for rental of storage space are both very professional, friendly and helpfu!! The storage place is very clean. Highly recommend!

By:lamfrk

GREAT SERVICE

I just started a 3 months storage rental at Abacus and I was pleased with the greetings and customer service. Great employees at the office.

By:Reza unit 111

ABACUS SELF STORAGE

I have been renting units at Abacus Self Storage for a number of years, and their services are always excellent! The staff are friendly and professional. The storage units are clean.

By:Henry

ALL WE HAVE HOPED FOR!

We found Abacus Self Storage in Richmond Hill on line when looking to store some of our belongings in between moves, and because our new home will be smaller than the one we will be vacating. We were pressed for time and needed to have storage immediately. Karen replied to our e-mail immediately with information that made our decision easy and quick. She was available to show us the various units when we arrived at Abacus, and provided all the necessary information in a professional manner. The facility is very clean, tightly secured and well lit. And they were open for business on Easter Saturday, when we were planning to bring bring our belongings to be stored. Karen allowed us to make the final decision about size of storage we needed, and complete all the paper work on the day when we arrived with our things. What's more, we were running late and knew we will not be able to get there before 5pm when they closed for that day, and Karen processed all the paper work over the phone, and left our agreement and lock with key in the unit we rented. Could not have asked for better service - professional, knowledgeable, accommodating. And they have promotions that will save you money. Thank you Abacus Self Storage. We will definitely recommend you to our friends and family. Marta and Shawn

GREAT LOCATION AND SERVICE

Have been renting a storage locker for some. Super pleased. Clean, safe facility. Friendly and helpful staff. Many thanks to Karen for taking the time to show us a larger locker and for holding it for us!! Never any problems or concerns.

J & B Grier

By:John Grier

CLEAN FACILITY AND FRIENDLY STAFF

The location is very convenient, and there are trolleys available for use. There are packing supplies you can buy at the office if you need boxes, tape, etc. The facility is very clean and the floors were just redone. It is well taken care of.

By:BogdanTrzcinka

GREAT SERVICE

I rent a storage from abacus and was happy with that.
the storage itself is clean and convenience, more important is that the people work there are nice and helpful! strong recommend!

By:ernest Liu

GREAT STORAGE SOLUTION

I have been using Abacus Self Storage to store my belongings since the middle of July 2014. The staff have been very helpful and friendly, and the premises is located in a highly accessible spot. The storage locker itself is easy to access and the operating hours are very user-friendly. I would definitely recommend Abacus Self Storage.

Adam

By:aandk0605

PROFESSIONAL AND CONSISTENT


I have been a customer of Abacus Self-Storage for many years.
During that time I have only been into the office once or twice. Both times the young lady remembered me by name and was very courteous.

I will continue to recommend Abacus Self-Storage to all my friends and co-workers when they are looking to store treasured items securely.

Thank you and keep it up
BK

GOOD CUSTOMER SERVICE

the customer service was excellent - very professional and staff karen took time to show us the units and explain us in detail the requirements and process.

would recommend to our friends and family

By:abanirani

STORAGE EXPERIENCE

first time using a storage. Was nervous it would be dirty, the service would be horrible. But it was the opposite. Great service and a beautiful storage facility

Thanks Abacus

Steve k

Abacus Self Storage 10 out of 10 based on 36 user reviews.

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