Tile Shoppe Reviews

8707 Jane StJane Street and Rutherford
ConcordON
4.9 98 Reviews
  • 5 Star
  • 4 Star
  • 3 Star
  • 2 Star
  • 1 Star

Quick Quote

Close btn

GREAT CUSTOMER SERVICE

My fiance and I purchased tiles for our bathroom renovation at the Tile Shoppe in Concord and dealt with Mel. Mel was very friendly and knowledgeable on all of the products in the shop. He was able to recommend the best type of tile for our projects and showed us around the warehouse so that we could see all the various tiles that they had in stock. Thanks for your help Mel! :)

Comments

HAPPY CUSTOMER!

I had recently decided to replace all of the cracked and chipped tiles inside of my small business, but my biggest concern was finding something within my price range. Phil and Snehal went above and beyond to help me find what I needed while staying well within my budget. I'll be sure to recommend The Tile Shoppe to my friends and family!

Comments

BATHROOM TILES

This is an awesome place to buy tile. I dealt with Eda and she was just fabulous. I purchased tile that I was not happy with and Eda worked with me to ensure I got something that I was totally happy with. They treat customers like how they would like to be treat, with respect and dignity. Many places change their tone and provide terrible customer service after the sale is completed but The Tile Shoppe is a refreshing change. I highly recommend this store. The prices are great, the products are great and the service is just outstanding. Will be back for my next project.

Comments

EXEMPLARY CUSTOMER SERVICE!

My wife and I had been planning on renovating our home for the last few years, and while we were almost entirely certain about what we wanted to do and how we wanted to do it, we were both undecided on what kind of tiles we wanted to install in our home! We were assisted by Phil, an absolute gentleman, who not only helped us determine what kind of tiles we wanted and in which colour, but also educated us both about the various types of tiles that are available. Thank you, Phil! We're very satisfied with our purchase!

Comments

THE BEST SORE

By:Say

I was in Tile Shoppe. Not only sales team were excellent, also warehouse employees were very nice and professional. Jas was very responsible and helpful. He helped me to load my tiles.
Thanks Jas
Sayyoni

Comments

ALWAYS A GREAT EXPERIENCE, MY GO TO SPOT.

I came in on Sunday to finalize an order I had arranged previously. I'm doing a small project in a washroom and needed some tile but my client had changed there mind and wanted to go with something a little different. I was then approached by Eda (who is my go to sales rep there) and she was awesome from start to finish as usual! We went over every step of the project again and I came out with exactly what my client was looking for. Just wanted to officially say thanks again and sorry for not writing a review sooner! I always come here for my tiles and will continue to do so. 5/5.

Thanks,

Dave. Transaction #136301.

Comments

TILE SHOPPE

it was good but when you have to wait for them to load it in to your car for us it took like 10 to 20 min for them to load it but we had a guy who helped us and he was nice all the tiles were nice we thought
that the price was going to be really expensive but it was only 500.00
dollers for alout .and the costemer service was amazing loved it .thank you for taking your time

Comments

THE BEST PRICE EVER

By:Gabriel

I was in TileShoppe . As a contractor I have to say they have the best price in the Market. Their Materials are the best. Also I did not experience such an excellent costumer service Kaveh was very professional and helpful. He Helped me to purchase a good tile. All the people at shipping were nice and fast.
Thanks a lot guys.
Gabriel

Comments

EXCELLENT CUSTOMER SERVICE, PRICE AND IDEAS

By:Ken

We experienced purchasing some tiles for whole house from Tileshoppe in Comcord. We didn't have any idea interms of the new styles. Kaveh was very knowledgeable and helpful. He helped us to choose all Tiles.
I have to addmit that he offered the best price in the market. Also My wife and I are very happy to have the best tiles and designe. Thanks a lot kaveh and thank you Tileshoppe.
Nick & Angela

Comments

TOP NOTCH SERVICE


My name is Fred and I am a contractor. I live in Bradford and I always come to Toronto to buy material. I really like to come to Tile Shoppe and especially when I speak to Mel. Always a smile and a good joke. A job well done from the warehouse guys too.

Thanks Mel

Comments

EXCEPTIONAL CUSTOMER SERVICE

My wife and I recently decided to renovate our bathroom, and after doing some research, we decided to purchase our tiles from the Tile Shoppe. The prices were first-rate, the selection was matchless and the customer service was amazing! A gentleman named Phil helped us find what we were looking for -- both quickly and efficiently! We are very satisfied! We will definitely be back for our next project! Thank you, Phil!

Comments

MEL LUCARINI'S SERVICE IS GREAT!

By:Tbriganti

Mel provided great service. He helped me choose the right products based on what I needed to do in this washroom I'm renovating. Mel gave me a very competitive price and ensured I'd pick up my material and be on my way in a hurry!

Thank you for your attention to detail and professionalism.

Regards,

Tony

Comments

GOOD CUSTOMER SERVICE

By:Jassi

I just bought 24x24 marble from tile shop on jane. Mel was outstanding . He helped me design my house and showed pictures to show me how it will look once we install. Before checking those picture i wanted to still look around as i am not good at visioning . Thank you mel. We just installed marble for main floor and porcelaine for shower and its looking amazing. I will definitely recommend you guys especially Mel.

Good job Tile shop.

Jassi

Comments

THANKS PHIL

Phil was a great help my wife & I to narrow down the final colour.
They held the tile for about 3 weeks until our contractor was ready to start his job.
we'll be back when we redo our washrooms.
Regards,
Mark

Comments

GAR

trans#125108
-I came in and was greeted with a smile and a friendly hello.

Eda was very helpful in and knowledgeable about the different products and finishes.

Overall, her colleague Kaveh and Eda seemed to work very well together. I asked the staff if I could bring our small dog in as I was in the area and there was no hesitation but to say yes.

A friendly experience at the Tile Shoppe.

Comments

FANTASTIC SERVICE - TRA # 123986

By:Sherrie

Phil Galani was extremely helpful with everything. We bought all of our flooring here including kitchen floor, mudroom floor, bathroom floor, kitchen backsplash, bath wall tiles. He answered all our questions patiently and had really good suggestions. I rate Phil 10 / 10.

Comments

A CLASS SERVICE - PERSONABLE AND EFFICIENT

By:nkachisa

There's a good focus on customer service here. I was well looked after - there's ready product knowledge, guidance on the floor, and follow up when setting up delivery. Phil was great! Pricing of marble tile was very competitive too so I was able to upgrade finished within my budget. Thanks Tile Shoppe - I'll upload some pictures once the renovation is completed. You should improve your online presence - didn't easily find you when I researched online and fortunately stumbled into the store during a drive.

Comments

EXCELLENT CUSTOMER SERVICE

Mel and Phil , have amazing customer service , and were very helpful . and am very satisfied for the service i received . and i would gladly come back and recommend it any one i know.

Comments

FANTASTIC CUSTOMER SERVICE

By:DianneReasbeck

I drove from Wasaga Beach to the Tile Shoppe in Concord simply because whenever I dealt there in the past, experienced great friendly customer service! Many thanks.. Dianne Reasbeck

Comments

EXCELLENT SERVICE!

By:terri

Ricardo and sanni in the delivery /packing department were excellent!!! A pleasure to have such accommodating and helpful staff!!!

Comments

SERVICE

I would like to thank Mel, SneHal and Javid for handling my situation in the most professional manner that I can possibly ask for. I will definitely refer the Tile Shoppe to all of my business associates.

Edward

Comments

AMAZING STAFF

By:swalsh

We purchased several products for our new build home. Some products available were limited to volume purchase. The staff arranged to coordinate a consolidation with another purchaser. Although non conventional they coordinated the purchase. ALL staff worked to make sure this came to fruition.
Our sales Rep (Mel) and the Manager (Snehal) went beyond the norm to assist us. When it came time to package and ship the goods, Ricardo and Sanni stepped forward and ensured the goods were securely installed into the shipping vehicle. I had officially left the location and they came forward to ensure the shipment was properly loaded and secure for my 2 hour journey home. Additional staff had assisted to load the product as it was unusual in size and weight. I do not know their names or I would thank them personally.
Kudos to all of you at Tile Shoppe. A great experience. I wish all vendors were as attentive and caring!.

Comments

EXCELLENT EXPERIENCE - VERY HELPFUL STAFF - ESPECIALLY...

By:puneet.chawla@bell.net

My Family and I had the pleasure of dealing with Phil Galani at the Concord location in making choices and getting suggestions for our bathroom repair. Over our few visits, due to contractor issues, never had we noticed any impatience or avoidance in helping us with any of our inquiries. Phil was always pleasant to deal with and thoroughly explained and suggested according to even needs/wants we didn't even know we had. From start to finish he made us return back to Tiles Shoppe even while knowing many other tile companies are located in the vacinity. His knowledge of the different materials, looks, etc. definitely made is very easy for us to make our decision from a cost & appeal perspective. Thanks again Phil.

Comments

EXCELLENT COSTUMER SERVICE & HELP

By:M.G

We really enjoyed Tile shoppe Costumer service. We noticed they have very friendly and knowledgeable staff. It was not very easy to find the best tile selection for our new house but kaveh spent a lot of time with us to make sure We have a right selection. He suggested a unique design base on our budget. Also Sunni carefully helped us to load all of tiles to our truck. If any of my friends or relatives need tile I deffenetly suggest TILE SHOPPE.

Thank you Tile shoppe . Thank you Kaveh and Sunni

Comments

GREAT CUSTOMER SERVICE @ TILE SHOP - DAVID LEE

I bought all my tiles from tile shop. Phil helped me choose my tile and Dan helped me load it. both very nice guys and thanks to them i will shop here again... i would definitely recommend tile shop to my friends and family .

Comments

Tile Shoppe 9.8 out of 10 based on 98 user reviews.

Load More

Powered By n49