Tile Shoppe Reviews

8707 Jane StJane Street and Rutherford
ConcordON
4.8 90 Reviews
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TILE SHOPPE

it was good but when you have to wait for them to load it in to your car for us it took like 10 to 20 min for them to load it but we had a guy who helped us and he was nice all the tiles were nice we thought
that the price was going to be really expensive but it was only 500.00
dollers for alout .and the costemer service was amazing loved it .thank you for taking your time

EXCELLENT CUSTOMER SERVICE, PRICE AND IDEAS

We experienced purchasing some tiles for whole house from Tileshoppe in Comcord. We didn't have any idea interms of the new styles. Kaveh was very knowledgeable and helpful. He helped us to choose all Tiles.
I have to addmit that he offered the best price in the market. Also My wife and I are very happy to have the best tiles and designe. Thanks a lot kaveh and thank you Tileshoppe.
Nick & Angela

By:Ken

MEL LUCARINI'S SERVICE IS GREAT!

Mel provided great service. He helped me choose the right products based on what I needed to do in this washroom I'm renovating. Mel gave me a very competitive price and ensured I'd pick up my material and be on my way in a hurry!

Thank you for your attention to detail and professionalism.

Regards,

Tony

By:Tbriganti

GOOD CUSTOMER SERVICE

I just bought 24x24 marble from tile shop on jane. Mel was outstanding . He helped me design my house and showed pictures to show me how it will look once we install. Before checking those picture i wanted to still look around as i am not good at visioning . Thank you mel. We just installed marble for main floor and porcelaine for shower and its looking amazing. I will definitely recommend you guys especially Mel.

Good job Tile shop.

Jassi

By:Jassi

THANKS PHIL

Phil was a great help my wife & I to narrow down the final colour.
They held the tile for about 3 weeks until our contractor was ready to start his job.
we'll be back when we redo our washrooms.
Regards,
Mark

GAR

trans#125108
-I came in and was greeted with a smile and a friendly hello.

Eda was very helpful in and knowledgeable about the different products and finishes.

Overall, her colleague Kaveh and Eda seemed to work very well together. I asked the staff if I could bring our small dog in as I was in the area and there was no hesitation but to say yes.

A friendly experience at the Tile Shoppe.

FANTASTIC SERVICE - TRA # 123986

Phil Galani was extremely helpful with everything. We bought all of our flooring here including kitchen floor, mudroom floor, bathroom floor, kitchen backsplash, bath wall tiles. He answered all our questions patiently and had really good suggestions. I rate Phil 10 / 10.

By:Sherrie

A CLASS SERVICE - PERSONABLE AND EFFICIENT

There's a good focus on customer service here. I was well looked after - there's ready product knowledge, guidance on the floor, and follow up when setting up delivery. Phil was great! Pricing of marble tile was very competitive too so I was able to upgrade finished within my budget. Thanks Tile Shoppe - I'll upload some pictures once the renovation is completed. You should improve your online presence - didn't easily find you when I researched online and fortunately stumbled into the store during a drive.

By:nkachisa

PURCHASE EXPERIENCE WITH MIKE AT CONCORD


I came into Tileshoppe located at concord and was looking around to purchase some porcelain tiles for renovation of my house. Considering that I am not too familiar with this products I only know the color and shape and nothing about quality and what fits where, I was approached by a yonge man whose name was Mike who was very kind and patient to go over as many items as I had questions about and also was very kind to explain in details of what he thinks is best to use. Mike made my visit very pleasant and I was able to make my purchase and come out of the store happy. I would recommend him to any one who is interested to purchase tiles. He is very knowledgable and knows what he is talking about and is very patient and understanding. He made me feel special as a customer and did not try to rush me unlike many others.

By:Nur

EXCELLENT CUSTOMER SERVICE

Mel and Phil , have amazing customer service , and were very helpful . and am very satisfied for the service i received . and i would gladly come back and recommend it any one i know.

FANTASTIC CUSTOMER SERVICE

I drove from Wasaga Beach to the Tile Shoppe in Concord simply because whenever I dealt there in the past, experienced great friendly customer service! Many thanks.. Dianne Reasbeck

By:DianneReasbeck

EXCELLENT SERVICE!

Ricardo and sanni in the delivery /packing department were excellent!!! A pleasure to have such accommodating and helpful staff!!!

By:terri

AMAZING STAFF

We purchased several products for our new build home. Some products available were limited to volume purchase. The staff arranged to coordinate a consolidation with another purchaser. Although non conventional they coordinated the purchase. ALL staff worked to make sure this came to fruition.
Our sales Rep (Mel) and the Manager (Snehal) went beyond the norm to assist us. When it came time to package and ship the goods, Ricardo and Sanni stepped forward and ensured the goods were securely installed into the shipping vehicle. I had officially left the location and they came forward to ensure the shipment was properly loaded and secure for my 2 hour journey home. Additional staff had assisted to load the product as it was unusual in size and weight. I do not know their names or I would thank them personally.
Kudos to all of you at Tile Shoppe. A great experience. I wish all vendors were as attentive and caring!.

By:swalsh

EXCELLENT EXPERIENCE - VERY HELPFUL STAFF - ESPECIALLY...

My Family and I had the pleasure of dealing with Phil Galani at the Concord location in making choices and getting suggestions for our bathroom repair. Over our few visits, due to contractor issues, never had we noticed any impatience or avoidance in helping us with any of our inquiries. Phil was always pleasant to deal with and thoroughly explained and suggested according to even needs/wants we didn't even know we had. From start to finish he made us return back to Tiles Shoppe even while knowing many other tile companies are located in the vacinity. His knowledge of the different materials, looks, etc. definitely made is very easy for us to make our decision from a cost & appeal perspective. Thanks again Phil.

By:puneet.chawla@bell.net

MEL

Enjoyed shopping there. Mel was very helpful and professional. We'll certainly come back again.

EXCELLENT COSTUMER SERVICE & HELP

We really enjoyed Tile shoppe Costumer service. We noticed they have very friendly and knowledgeable staff. It was not very easy to find the best tile selection for our new house but kaveh spent a lot of time with us to make sure We have a right selection. He suggested a unique design base on our budget. Also Sunni carefully helped us to load all of tiles to our truck. If any of my friends or relatives need tile I deffenetly suggest TILE SHOPPE.

Thank you Tile shoppe . Thank you Kaveh and Sunni

By:M.G

GREAT CUSTOMER SERVICE @ TILE SHOP - DAVID LEE

I bought all my tiles from tile shop. Phil helped me choose my tile and Dan helped me load it. both very nice guys and thanks to them i will shop here again... i would definitely recommend tile shop to my friends and family .

DESIGNS BY SHERON

Eda has always been so amazingly helpful and always wears a beautiful smile! As a designer she knows what I am looking for, sometime before I do.

Sharon

JUSTIN

Awesome service by Snehal & Javid.

Great Prices & I am co,ming back for sure!!!

PETER K T#67156

Javid is excellent sales person, very quick and professional service!

VERY HELPFUL STAFF

I appreciated the assistance I received when looking for tiles. The ladies I dealt with were very knowledgeable and creative and made my experience easy.

SHOPPING EXPERIENCE AT TILE SHOPPE

I needed few item like tiles and marble jam so I have been told to take a look at Tile Shoppe too. I found employees there friendly and helpful especially the man who helped me to load the staff in my car. His name is Akbar and he helped me a lot with extra caution and care. Thanks to all of you.

EXCELLENT EXPEREIENCE

Sales associate was helpful. Warehouse associate Ricardo, was great! They provided everything that we needed to get the job done at an excellent price

SERVICE & SELECTION

shopped at Tile Shoppe for the first time, the staff was great, props to Linton Lopez & Recardo for all their help in sorting out the mix up in the order.

RICARDO POWELL

Very professional and friendly - great customer service. We will be back should we need more tile later on!!

Tile Shoppe 9.6 out of 10 based on 90 user reviews.

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