5.0 8 Reviews
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HAPPY CUSTOMER

By:mtraplin

We've been bringing our dog Murphy to get groomed here since he was a puppy, and I just wanted to say, I have always been happy with the way Murphy looks when he is done. The ladies are so nice and the service is fantastic. I also, wanted to say the service inside the store is just as great. They are always helpful and are very knowledgeable. I would recommend Big Al's for all your pet needs. :)

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CAME IN 4 COLOR 4. DOG

I came into your store today set an assistant Capri went above and beyond to help me I would like to take the time to thank you and you should be very lucky to have workers like that never written a review before but I thought I should take the time outstanding work

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REPTILE AREA

By:Alyssa

Connor was tons and tons of help! He answered all my questions and was so friendly and helpful as I became a new reptile owner. He definitely knows his stuff and made my trip to big als a great one!

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GREAT STORE AND STAFF

By:Darlenefevez

Staff are super friendly, not just with customers but with each other. Knowledgeable, always helpful. honest and give 100%. What a great world it would be if all businesses were so committed!

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COLLEEN

Colleen from the aviary department was fantastic today. She took the time to answer all of my questions, and made sure that I understood all of my options.

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GREAT SERVICE AT CENTENNIAL PARKWAY STORE!

By:papaSmurf

I just moved into the area and needed a new marine tank set up in time for the move of my old tank's livestock to the new one. Big Al's (thanks to Mike Majer the Drygood Manager!) helped to build the new system and deliver and set it up in the narrow time slot I had before moving my house (and tank!) to my new home. When I came in weeks later to stock up on other supplies, Mike and the staff remembered me, and assisted me in getting the right additional equipment to fit the set up they'd help put up for me.
Thanks to MIke and the staff for taking the stress out of a very stressful moving experience, not only with the sale of a new set up, but post-sale follow-up.

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OUTSTANDING CUSTOMER SERVICE

By:Anja Kitchen

Jason, in the fish room really rocks! He took the time to explain to me how the nitrate and ammonium cycles work with setting up a new tank. He took his time to carefully explain things involved in setting up a new tank and help guide me to purchase fish. Thanks Jason!

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GREAT STORE LOVE IT!

I got my fish tank as a Christmas gift! I have it all set up and working with 14 fish! I go there every week to get my water tested! All the workers there are great but there is one Person who just is over the top great in my opinion. If you don't go there your crazy!

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Big Al's Pet Supercentres Hamilton 10 out of 10 based on 8 user reviews.