Sentinel Storage Montreal Reviews

18970 Rte Transcanadienne
Baie-D'UrfeQC
4.8 90 Reviews
  • 5 Star
  • 4 Star
  • 3 Star
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  • 1 Star

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GREAT PEOPLE

The folks at Sentinel are always trying to make their customers happy. A pleasure to deal with.

By:Alex

CUSTOMER SERVICE

I needed a space within the same day. The staff was very helpful and they didn't make me feel that my request was strange because I was such in a hurry. I was also able to rent their moving truck which was a big plus. I didn't have to look around to find one. They also made sure that I rented the exact space I needed and nothing more. I remember the staff said: we don't want you to rent ''air"! just the space you need for your boxes.

By:tcindy1

SENTINEL STORAGE MONTREAL IS A GOOD PLACE TO DO BUSINESS

I have found all the team at Sentinel Montréal to be very helpful and professional. I deal mostly with Stephen Adams; he`s always pleasant and takes the time to make sure I`m getting the right storage units for my needs, which I appreciate. The facilities are clean, and well arranged, and I am very happy with the service I have received.

THANK YOU RP

Staff very kind and polite, looking to help. Thank you

By:RP

HOSPITALITY

When I needed to move my things quickly Sentinel Storage was there to help me out of my situation and thank god for that as I would not know what I would have done.
The staff have been very kind and respectful to me always wanting to help when they could.

Thank you Sentinel Storage in the West Island of Montreal.

Lisa Clatney

Employees mentioned in this review:

By:lisaannparalegal1

SENTINEL STORAGE REVIEW

Great parking, I love it, a bit pricy though, a rebate for seniors would be nice, clean place, very enjoyable, the security is excellent. The maintenance is very good and the place is clean, excellent service, I love it.

-Ilia

Employees mentioned in this review:

By:bestsonglyrics520

SENTINEL STORAGE MONTREAL

I have been using Sentinel Storage Montreal for a while now and the service is great allowing me to access my property whenever while having the certainty that it is safe.

By:PL1

EXCELLENT STAFF, EASY PROCESS, AND EXTREMELY CUSTOMER FRIENDLY

I recently rented a storage space from Sentinel. Renting the unit was extremely simple and the staff was very helpful. This is my first time renting a storage unit, and they answered all my questions and made me feel very comfortable. The premises are as promised: secure, clean, and well maintained.

I also rented the courtesy truck for a day, which was fantastic and relieved a lot of stress from the moving process.

I have absolutely no complaints, and would happily recommend Sentinel to my friends and family.

Brad J.

By:BradJ

TEMPORARY STORAGE

I was struggling to keep up with some events around the house and needed a quick solution for temporary storage. The team at Sentinel were very responsive and provide solutions that fit my needs, not just focused on sales. They ensured I understood the options and benefits and drawback of each. I'm happy. We're extending the service another couple of months.

By:Mike Gaetano

SENTINEL STORAGE MONTREAL

As far as Location, Cleanliness, Security, Service & Staff, it scores high on my demand.
I have noticed Price Increases among the other renters are high and the rules to follow as of
payments are a little harsh with no forgiving. I have had up to 3 storage lockers at the same time rented.
Sentinel deserves a full 5 Star but i can only give it a 4

By:Dino98

GREAT SERVICE AT SENTINEL MONTREAL

I want to commend Sentinel Montreal on the great service we received from them this past week-end.

My sister has had a locker with them for the past two years and I have made frequent trips there to put things in and take things out. I have always been happy with everything I saw: friendly staff, good security and a very clean facility.

This past weekend we made a last minute decision that we needed to get storage for ourselves. I called on Saturday afternoon, spoke with their very helpful assistant manager, Alyssa, who gave me pricing options for different sizes and reserved their courtesy truck for me for the next afternoon.

On Sunday afternoon we went and met with Alyssa who patiently ran through even more options with us. In the end we decided to take an outdoor storage unit due to the convenience of being able to pull the truck right up to the door and unload.
Within a 1/2 hour we were all signed up and on our way in the courtesy truck.

The only disappointment was that there was no promotion on the unit we chose: many units have a "pay the first month get the second month free" promotion.

But overall it was a great experience!

By:514Chris

SAFE AND SECURE

Excellent reception and sign in services. Facilities well explained by a courteous staff.
Storage in multiple sizes to suit any requirements. All in secure limited access areas with camera surveillance.

By:phillambertucci

EXCELLENT STORAGE FACILITY

The place was very well run, clean, and had everything you'd need for moving your stuff in and out. This includes: use of moving truck; roomy moving bay, big enough for 3 cars/vans/trucks to load inside; lots of carts; 2 big freight elevators; and a variety of storage sizes. And the place is conveniently located just off highway 40 of the west island, very close to where I needed in St. Anne de Bellevue.

Employees mentioned in this review:

By:Mark

SERVICE AT \SENTINEL

Excellent service, location and management, very clean and organized. Highly recommend the Baie-D'Urfe location.

Cynthia & Kevin Cavanagh

By:cynabbott

EXCELLENT SERVICE

I am very satisfied with the service that I am getting at this location The employees are very knowledgeable and helpful.
All my questions about the service and price were answered correctly.
Yours truly James Barone

By:jamesbarone1

SENTINEL STORAGE MONTREAL

I just rented a storage unit from the location in Baie d'Urfe. The customer service from the person on the live chat, on the phone and in person was excellent. They are very courteous and professional. The location is easy to access, clean and organized. They gave me all the information on their facility and services, offered a truck to move my belongings and were also able to sell me a lock. There are various payment options too. I feel good about leaving my possessions there and I would definitely recommend them. Aug. 13, 2016 Cara P.

GREAT STORAGE FACILITY

Very impressed with Sentinel's efficient and friendly staff, clean and secure building. Convenient location. Would recommend this facility.

By:smouland

SERVICE & ACCESSIBILITY

The staff was very informative when I was looking to rent a storage unit, they presented me with several options that would satisfy my storage needs. The service was excellent, fast and the manager very pleasant. Accessibility was exactly as I needed, easy to get in & out of the site and the open hours suited my needs. Very good value for my money!

EXCELLENT STORAGE IN THE WEST ISLAND

Excellent modern storage facility in Baie D'Urfé. Right off the 40 at Morgan Blvd, it's super convenient, very clean and not very busy so load-in and out is a breeze, especially with 3 loading bays. Very secure with gated access to the property and again to gain entry to the building itself. Every unit is armed with an alarm as well! Staff are super friendly and courteous and always willing to help. Huge selection of indoor climate-controlled lockers!

By:robbo

CLEAN, EASY AND FRIENDLY

When I went to Sentinel Storage at 18970 Tre Transcanadienne, I was greeted by a friendly gentlemen who explained everything very efficiently and then proceeded to show me the facilities.
Was very impressed by the facilities themselves, how they were built and maintained, the security and access system in place and the carts and elevators provided to make storing your items incredibly easy

By:sergewright

SENTINEL - MONTREAL WEST

Service is always fast, pleasant, and efficient, whether it was the rental process, access to the storage unit, or telephone inquiries. The location, just off Autoroute 40, is very convenient. Pricing is reasonable. The location manager is customer-oriented, and ready in any way to help make moving easier.

By:Joe C.

REFLECTIONS ON THE BAIE D'URFE FACILITY

The storage facility is conveniently located and readily accessible. The staff are both efficient, friendly and helpful. The facility is spotless and imbues clients with a feeling of complete security. It can be unequivocally recommended .

By:jwwilliams

BEST CUSTOMER SERVICE, SAFE AND PERFECTLY LOCATED

The service here could be used as a reference for any company, A++. I run my small company using them as our central storage outlet and not only is it convenient and secure, incredibly well located. I have used others around Montreal, without hesitation my favorite one! Highly recommend.

Employees mentioned in this review:

By:GOVAP
Sentinel Storage Montreal 9.6 out of 10 based on 90 user reviews.

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